> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.smartcertificate.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What happens to the stored documents if a client stops using the platform?

We keep the data stored in our servers, the recipients will always have access to their profile and have no issues fetching their documents, without any additional cost.


![Store](https://storage.crisp.chat/users/helpdesk/website/-/3/6/c/5/36c59b57c212b000/image_yw50en.png)