How issued documents are managed and monitored ?
The documents are managed in the campaign sections, which you can access by following the steps.
For more information read the article how to create a campaign.
![](https://storage.crisp.chat/users/helpdesk/website/36c59b57c212b000/image_sb4h2o.png)
Filter your search : search by campaign / recipients name – email - … / issued dates
![](https://storage.crisp.chat/users/helpdesk/website/36c59b57c212b000/image_1y903pm.png)
Actions column
![](https://storage.crisp.chat/users/helpdesk/website/36c59b57c212b000/image_d68lxe.png)
Delete documents you have issued
Resend an activation email, 2 cases :
IF recipients deletes email in its inbox
IF recipients wants to receive the activation email on a different email address box pops open :
![](https://storage.crisp.chat/users/helpdesk/website/36c59b57c212b000/image_ivf09a.png)
Activate a document on behalf of the recipients (ONLY on the recipients’ demand due to GDPR compliance)
For more information read the article how to create a campaign.
![](https://storage.crisp.chat/users/helpdesk/website/36c59b57c212b000/image_sb4h2o.png)
Filter your search : search by campaign / recipients name – email - … / issued dates
![](https://storage.crisp.chat/users/helpdesk/website/36c59b57c212b000/image_1y903pm.png)
Actions column
![](https://storage.crisp.chat/users/helpdesk/website/36c59b57c212b000/image_d68lxe.png)
Delete documents you have issued
Resend an activation email, 2 cases :
IF recipients deletes email in its inbox
IF recipients wants to receive the activation email on a different email address box pops open :
![](https://storage.crisp.chat/users/helpdesk/website/36c59b57c212b000/image_ivf09a.png)
Activate a document on behalf of the recipients (ONLY on the recipients’ demand due to GDPR compliance)
Updated on: 08/06/2022
Thank you!