Smart Certificate Helpdesk
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Discover our security framework
How are the recipients privacy protected?
When organizations issue certified documents with Smart Certificate, all recipients' data are encrypted using state-of-the-art technology. No one is able to decipher personal information without a recipients ‘consent. Only once Smart Certificate's personal activation is triggered will data be deciphered and secured on a recipients ‘profile.
How are the data stored?
All data, including collected personal data, are stored on dedicated servers in the EU.
Which technologies are embedded in the Smart Certificate platform ?
The Smart Certificate platform is built with a 360° security approach that allows the entire digital certification process to be industrialized with confidence, while providing maximum autonomy to the various operational entities. By successfully meeting all the constraints imposed by the market, the Smart Certificate platform has become an internationally recognized brand trust. For more detailed information get access to the Resource page (security framework) on our website.
How is the Bitcoin blockchain used in the Smart Certificate platform ?
Only the HASH is stored in the blockchain, as a (timestamping) proof for the issued document; all the documents are saved on our private dedicated servers. The Hash proof is accessible (1) on the recipients’ profile , (2) on the (public) digital secured version of the Smart Certificate (shared by the recipients only).
How is the platform compliant with legal frameworks (GDPR, …) ?
We have undergone and keep on-going a personal data audit and oversight activities to ensure consistent GDPR compliance. The Smart Certificate platform is based on secure technologies (e.g. Blockchain) and protocols fully compliant with privacy laws and GDPR framework guaranteeing documents’ integrity (time-stamping and signature), authenticity (guaranty of the issuer identity of the document) and validity (the document is still valid, has not been revoked or its expiration date has not been rea